faq 7 MY ACCOUNT & COMMUNICATION
Can you tell me more about an AELLA account and the newsletter?
An AELLA account gets you instant checkout, easy order tracking and access to your order history. If you create an AELLA account, you are automatically enrolled into our A-Squad Perks program, which gives you AELLA cash and other perks for shopping with us! Sign up for an account here.
The AELLA newsletter gets you instant access, news and exclusives as soon as they happen. We’ll only send you the important stuff, we promise. This is not the same thing as creating an account.
Why aren’t you answering the email I sent to email@example.com?
Our customer service email is actually firstname.lastname@example.org (no M). If you accidentally sent it to another email address, just forward us over that email, and we will work on your request ASAP.
Don’t see your question here or want more answers?
Please email us at email@example.com.